- Your booking becomes binding upon acceptance of the booking conditions.
- You will receive a booking confirmation by e-mail within 24 hours.
Cancellation of the online booking
- Cancellation of the online booking is only possible within the first 24 hours after the online booking.
Terms of payment
- Payment must be made in full before arrival. The invoice can be paid by bank transfer or by credit card (Mastercard/Visa).
- The booking is only binding with a deposit of € 200.00. We ask you to make the first payment by bank transfer. Any transfer fees incurred will be charged to you.
- With the booking confirmation you will receive the information about the payment modalities (bank details, installments, etc.) in writing.
Arrival
- Please let us know your arrival time. The rooms are available from 1 pm.
Departure
- Rooms must be vacated before 10 am. If you wish to keep the room longer, we will charge a surcharge depending on availability.
Cancellation of booking
- Cancellations must always be made in writing and are invalid without our written confirmation.
Cancellation fees
From the date of the booking confirmation and on the amount invoiced for the overnight stay:
- Cancellations up to 45 days before the date of arrival are subject to a cancellation fee of 10%.
- Cancellations up to 30 days before the date of arrival are subject to a cancellation fee of 30%.
- Cancellations up to 22 days before the date of arrival are subject to a cancellation fee of 60%.
- Cancellations up to 11 days before the date of arrival are subject to an 80% cancellation fee.
- Cancellations made 10 days or more before the date of arrival are subject to a 100% cancellation fee.